Help Center

Don’t hesitate to contact us via email at support@algaflix.eu

Frequently Asked Questions

Is Algaflix free to use?

No, Algaflix is a professional subscription-based platform. We offer tailored plans for both individual users and enterprises, giving you access to over 600 videos on algae and phycology from 290 authors across 45 different countries.

What subscription plans do you offer?

Algaflix offers subscription plans for both individual users and enterprises. For individuals, the monthly subscription costs 150€ per month, while the yearly plan is priced at 300€ per year, providing a significant discount for annual subscribers. For enterprises, the monthly subscription is 250€ per month, and the yearly plan is available at 500€ per year, offering the best value for teams.

How do I change the billing method

To change your billing method, simply log in to your Algaflix account, navigate to the Account Settings, and select Billing & Payment. From there, you can update or change your billing preferences. If you need additional assistance, feel free to contact our support team.

What payment method do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, and American Express. For enterprise users, we also offer invoicing options for easier bulk payments. Please check your account settings for any additional payment options available in your region.

How does subscription renewal process work?

Subscriptions are renewed either monthly or annually, depending on your selected plan. If you wish to cancel your subscription, we recommend doing so before the renewal date to avoid being charged for the next cycle. If you do not cancel before the renewal, your subscription will automatically renew.

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